Privacy Policy
1. Introduction
At AI On Call Solutions, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our website, you consent to the data practices described in this policy.
2. Information We Collect
We may collect information about you in a variety of ways, including:
- Personal Data: Name, email address, phone number, and company details when you contact us or use our services.
- Usage Data: Information about how you interact with our website and services, including IP addresses, browser types, and access times.
3. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:
- Provide, operate, and maintain our services.
- Improve, personalize, and expand our services.
- Understand and analyze how you use our services.
- Communicate with you directly, including for customer service, appointment scheduling, and service-related updates.
4. Disclosure of Your Information
We may share information we have collected about you only in the following limited circumstances:
- Service Providers: We may share your information with third-party vendors and service providers that perform services on our behalf, such as customer support, analytics, and technology services. These parties are contractually obligated to protect your information and may not use it for any other purpose.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal requests by public authorities.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.
6. SMS Communications & Data Sharing Policy
Consent & Opt-In:
By checking the SMS consent checkbox on our website forms and providing your phone number, you expressly consent to receive text messages from AI On Call Solutions related to your inquiry, including follow-up responses and information about services you have requested. Consent to receive SMS messages is not required as a condition of purchasing any service or submitting any form on our website.
Types of Messages:
Messages may include appointment reminders, service follow-ups, service updates, and promotional information about our AI automation services.
No Third-Party Sharing:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support of services, such as customer service, is permitted. All other uses require your prior consent.
Message Frequency:
Message frequency varies based on your interactions with us and the services you have requested.
Message & Data Rates:
Message and data rates may apply. Contact your wireless provider for details about your text or data plan.
Opt-Out:
- To opt out of all SMS communications, reply STOP to any message at any time. You will receive a one-time confirmation and will no longer receive messages.
- To re-subscribe, sign up again through our website.
Marketing Messages:
Marketing and promotional SMS messages are entirely optional. You may submit a consultation request or any other form without opting into marketing communications.
Help & Support:
For assistance, reply HELP to any message or contact us directly using the information in Section 7.
Carrier Disclaimer:
Carriers are not liable for delayed or undelivered messages.
7. Contact Us
If you have questions or comments about this Privacy Policy or our SMS practices, please contact us at:
- Email: info@aioncallsolutions.ai
- Phone: 646-233-4210
- Address: 167 Madison Street Suite #205 New York, NY 10016
8. Terms of Service
Your use of our website and services is also governed by our Terms of Service, which is incorporated into this Privacy Policy by reference. You can review our Terms of Service at: https://aioncallsolutions.ai/terms-of-service
